Payment

Payment is required at the time of service. H+A accepts cash and all major credit cards and debit cards. Local checks are accepted, however, if a check is returned a $10 fee will be applied and no further checks will be accepted from that client. State sales tax will be charged when applicable.

Cancellation Policy

Please note that your scheduled appointment time is reserved for you. When you forget to cancel your appointment without giving enough notice, the opportunity to fill that appointment time is missed and clients waiting to receive services may miss out. H+A requires notice at least 24-hours prior to scheduled appointment time in order to cancel a service with no charge.

No shows will be charged 60% of the price of service booked plus a $10 fee within 5 days of missed appointment.

Late cancellations (less than 24 hours) will be charged 50% of the service booked plus a $10 fee within 5 days of missed appointment.

Late Arrivals

Services begin and end on time as a courtesy to the next guest. Arriving late for a service may require the length of the treatment to be shortened, with full charges applied. Arriving late may also result in the appointment time being rescheduled.

Health Conditions

Please inform us of any health conditions, allergies, or injuries that may affect your service.

Refund Policy

All service sales and gift certificate sales are final.

Retail items may be refunded if unused, in original packaging and returned within 14 days of purchase.

Confidentiality and Privacy Policy

Every client has the right to privacy and confidentiality. Conversations in the treatment room and all client information are confidential.